Privacy policy CFCAI

Definitions of Privacy policy

Customer: any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.
Services : www.cfcai-technologies.com provides customers with :

Content: All the elements making up the information on the Site, in particular text – images – videos.

Customer information: Hereinafter referred to as “Information (s)” which corresponds to all personal data that may be held by www.cfcai-technologies.com for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned site.

Personal information: “Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of french law no. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)

1 • Website presentation.

In accordance with article 6 of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the www.cfcai-technologies.com website are informed of the identity of the various parties involved in its creation and follow-up:

Owner : CFCAI – Route Montégrain – 60420 Tricot

Responsable publication : CFCAI
Hébergeur : o2 Switch – 222-224 Boulevard Gustave Flaubert 63000 Clermont-Ferrand 04 44 44 60 40
Délégué à la protection des données : CFCAI

2 • General conditions of use of the site and the services offered..

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations.
The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

Use of the www.cfcai-technologies.com website implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and users of the www.cfcai-technologies.com sont site are therefore advised to consult them regularly.

This website is normally accessible to users at all times. However, www.cfcai-technologies.com may decide to interrupt the site for technical maintenance purposes, in which case it will endeavor to inform users of the dates and times of the intervention in advance.
The www.cfcai-technologies.com website is regularly updated by www.cfcai-technologies.com. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.

3 • Description of services provided.

The purpose of the www.cfcai-technologies.com website is to provide information concerning all of the company’s activities.
www.cfcai-technologies.com strives to provide information on www.cfcai-technologies.com that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failure to update information, whether caused by the company itself or by third-party partners supplying such information.

All information provided on the www.cfcai-technologies.com website is given for guidance only, and is subject to change. Furthermore, the information provided on the www.cfcai-technologies.com website is not exhaustive. It is subject to modifications having been made since it was put online.

4 • Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held responsible for any material damage linked to the use of the site. In addition, users of the site undertake to access the site using recent, virus-free equipment, and with an up-to-date, state-of-the-art browser.
The www.cfcai-technologies.com website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679)

The aim is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

www.cfcai-technologies.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular due to network congestion preventing access to the server.

5 • Intellectual property and counterfeiting.

www.cfcai-technologies.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, notably texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of: www.cfcai-technologies.com

Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6 • Limitation of liability.

www.cfcai-technologies.com acts as the site’s publisher. www.cfcai-technologies.com is responsible for the quality and accuracy of the Content it publishes.

www.cfcai-technologies.com cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the www.cfcai-technologies.com website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

www.cfcai-technologies.com cannot be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from use of the www.cfcai-technologies.com website.
Interactive areas (possibility of asking questions in the contact area) are available to users www.cfcai-technologies.com reserves the right to delete, without prior notice, any content posted in this area which contravenes legislation applicable in France, in particular provisions relating to data protection. Where applicable, www.cfcai-technologies.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7 • Personal data management.

The Customer is informed of the regulations concerning marketing communications, the french law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 • Persons responsible for the collection of personal data

For Personal Data collected in connection with the creation of the User’s personal account and browsing on the Site, the party responsible for processing Personal Data is: CFCAI www.cfcai-technologies.com represented by Erwin Penzes , Deputy General Manager.

As the party responsible for processing the data it collects, www.cfcai-technologies.com undertakes to comply with the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers with full information on the processing of their personal data, once their consent has been obtained, and to maintain an accurate data processing register.
Whenever www.cfcai-technologies.com processes Personal Data,

www.cfcai-technologies.com takes all reasonable steps to ensure that Personal Data is accurate and relevant to the purposes for which www.cfcai-technologies.com processes it.

7.2 Purpose of the data collected

www.cfcai-technologies.com may process some or all of the following data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
  • to improve browsing on the Site: connection and usage data
  • to conduct optional satisfaction surveys on www.cfcai-technologies.com  : adresse email
  • for communication campaigns (sms, e-mail): telephone number, e-mail address

www.cfcai-technologies.com does not sell your personal data, which is only used for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of www.cfcai-technologies.com have the following rights:

  • right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of Users’ data (Article 18 RGPD).
  • right to object to the processing of Users’ data (Article 21 RGPD)
  • right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
  • the right to determine what happens to Users’ data after their death, and to choose to whom www.cfcai-technologies.com should communicate (or not) their data to a third party that they have previously designated

As soon as www.cfcai-technologies.com becomes aware of the death of a User and in the absence of instructions from the User, www.cfcai-technologies.com undertakes to destroy the User’s data, unless it is required to be kept for evidential purposes or to comply with a legal obligation.

If the User wishes to know how www.cfcai-technologies.com uses his or her Personal Data, to ask for them to be rectified or to object to their processing, the User may contact www.cfcai-technologies.com in writing at the following address:

CFCAI, route Montgérain, 60420 Tricot

In this case, the User must indicate the Personal Data that he/she would like www.cfcai-technologies.com to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on www.cfcai-technologies.com by law, in particular as regards the retention or archiving of documents. Finally, users of www.cfcai-technologies.com may lodge a complaint with the supervisory authorities, in particular the CNIL. (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

www.cfcai-technologies.com 

refrains from processing, hosting or transferring Information collected on its Customers to a country outside the European Union or recognized as “non-adequate” by the European Commission without informing the Customer in advance. For all that, www.cfcai-technologies.com remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

www.cfcai-technologies.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if www.cfcai-technologies.com becomes aware of an incident affecting the integrity or confidentiality of the Customer’s Information, it must inform the Customer as soon as possible and inform him of the corrective measures taken. www.cfcai-technologies.com does not collect any “sensitive data”.

The User’s Personal Data may be processed by www.cfcai-technologies.com subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to www.cfcai-technologies.com User data are mainly our customer service agents.

8 • Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account, and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the www.cfcai-technologies.com website is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of www.cfcai-technologies.com and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the www.cfcai-technologies.com site.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, www.cfcai-technologies.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, www.cfcai-technologies.com takes all reasonable steps to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9 • Hypertext links, cookies and Internet tags

The www.cfcai-technologies.com website contains a number of hyperlinks to other sites, set up with the authorization of www.cfcai-technologies.com However, www.cfcai-technologies.com is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.

Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.

9.1. « COOKIES »

A “cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.

www.cfcai-technologies.com may process information concerning the User’s visit to the Site, such as pages consulted and searches carried out. This information enables www.cfcai-technologies.com to improve the content of the Site and the User’s browsing experience.

Cookies facilitating the navigation and/ or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not he wants to accept them so that Cookies are stored in the terminal or, on the contrary, whether they are rejected systematically or according to their issuer. The User can also configure his navigation software so that the acceptance or refusal of Cookies is offered punctually, before a Cookie is likely to be saved in his terminal.  www.cfcai-technologies.com informs the User that, in this case, it is possible that not all the features of its navigation software are available.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those registered there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when www.cfcai-technologies.com or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, www.cfcai-technologies.com disclaims any responsibility for the consequences related to the degraded operation of the Site and the services possibly offered by www.cfcai-technologies.com , resulting (i) from the refusal of Cookies by the User (ii) the impossibility for www.cfcai-technologies.com to save or consult the Cookies necessary for their operation because of the choice of the User. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will show how the User can change his or her wishes regarding Cookies.

At any time, the User can make the choice to express and modify his wishes regarding Cookies www.cfcai-technologies.com may also use the services of external providers to assist in the collection and processing of the information described in this section.

Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site www.cfcai-technologies.com or in its mobile application and if the User has accepted the deposit of cookies by continuing his navigation on the Website or the mobile application of www.cfcai-technologies.com, Twitter, Facebook, Linkedin and Google Plus can also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent, by continuing your navigation on the Website or the mobile application of www.cfcai-technologies.com. At any time, the User may nevertheless withdraw his consent to www.cfcai-technologies.com deposit this type of cookies.

9.2. INTERNET TAGS

www.cfcai-technologies.com may occasionally use Internet beacons (also known as “tags”, or action tags, single pixel GIFs, transparent GIFs, clear GIFs and GIFs one by one) and deploy them through a web analytics partner that may be (and therefore store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing users to access the Site, and on the different pages of it.

This technology allows www.cfcai-technologies.com to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information accessed), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site for the attention of www.cfcai-technologies.com, and provide other services related to the use of it and the Internet.

10 • Applicable law and assignment of jurisdiction.

Any dispute relating to the use of www.cfcai-technologies.com is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of ….